Friday, August 5, 2011

Info on contractors not allowed





2 August 2011

Mr Chairman Kumar,

I have just returned from management office and had asked En Rama for the Clean Con owner's name and contact number. I was told by En Rama and Mr Alex on the phone that such information cannot be given to resident owners.

Please clarify. I need those particular as I intend to file a legal suit against the company.

I have asked as per my e mail below and a meeting has yet to be arranged.

Kindly look into this matter and provide me with name, address, contact number of Clean Con.

Owners not allowed info n Docs





To,
Mr Eddie Low,
Chairman, Stratified Property Management Sdn Bhd.
Lot 2-3-39, 3rd. Floor,
Wisma Rampai, Jalan 34/26,
Taman Sri Rampai, Setapak,
53300 Kuala Lumpur

Dear Mr Eddie Low,
Re: Requesting for documents and information from management office.

I am now addressing these issues to you in order to avoid future misunderstanding with your management staffs En Rama and Mr Alex Ang.
Please clarify as per my e mails below and others. According to En Rama and Mr Alex we owners cannot excess nor receive photocopies of documents, notices and invoices.
  1. Can we owners request for copy of Notices which is put up on notice board. En Rama said no as it is only for notice board only. Please remind Mr Alex to answer and acknowledge e mails.
  2. Can we ask for photocopies of invoices. En Rama said no and did not inform me that I have to write in to ask.
  3. Can we ask for information pertaining to outsourced contractors of Avenue Court.
  4. Can we ask for monthly accounting statement. I do not see it being put up on the notice board anymore.
Looking forward to your reply,

Fallen on deaf ears





Dear Mr Ho,
I am disappointed at this outcome and that Guocoland Sdn Bhd has chosen not to put an end to this matter. I.e. JMC taking matters into their own hand.

If the situation is not obvious I do not know how to make it more.

Right from the onset JMC has no intention of reopening the changing rooms. Instead of finding all the reasons and work towards reopening they are giving all sort of excuses including making false accusations against me.

The issue here is very clear.

They do not want to reopen the changing rooms. Security and safety is not their main concern. They have their personal agenda. Otherwise what is the problem of providing me the documents that I have requested. The only hanky panky that I can see now is in JMC.

All I wanted was for JMC to be reminded to follow house rules, reopen changing rooms, maintain facilities and ensure good security.

Is this too much to ask?

Regards,

Tuesday, August 2, 2011

Clean Con address and contact





2 August 2011

Mr Chairman Kumar,

I have just returned from management office and had asked En Rama for the Clean Con owner's name and contact number. I was told by En Rama and Mr Alex on the phone that such information cannot be given to resident owners.

Please clarify. I need those particular as I intend to file a legal suit against the company.

I have asked as per my e mail below and a meeting has yet to be arranged.

Kindly look into this matter and provide me with name, address, contact number of Clean Con.

Resident Owner,
Khaw Wai Kin

-------Original Message-------
17th July 2011

En. Rama,
Ini adalah kali ketiga saya menghantar e mail mengenai pekara di bawah. JMC Avenue Court dengan tidak mahu membuka kembali tadas kolam renang telah membuat tuduhan yang bukan bukan kepada Guocoland Sdn Bhd untuk memburukkan nama saya.

Sila aturkan meeting dengan cleaner, owner cleaning company and seorang ahli jawatan kuasa JMC untuk saya menjelaskan pekara ini.

Apartment Owner,
Khaw Wai Kin


-------Original Message-------
Dear En Rama,
RE: Does MR Khaw have the right to force the sweeper to dispose his astro dish for him ? Because it was so heavy, the sweeper asked the garbageman to assist her. However, it was a big issue for him and he demanded and forced her to do it herself, no help allowed or he'd "lapur her". Pls advise us as he now throws newspaper messily at his corridor unit and makes her clear them. When she says please don't, he shout "Diam. Nanti saya lapur awak".

Mr Chairman Kumar has accused me of the above matters and that the cleaner has reported me. This is a serious matter as JMB has put this down in written form before conducting an investigation.

Please call the head of cleaning company to be present at management office with the cleaner who made the report against me. I would like to clear those accusations with the presence of a committee member.

And if those were not true or twisted I want a written apology from the cleaning company and from JMB for making such accusation against me.

Please e mail me back as to when they can be present for the meeting.

I am looking forward to your reply.

Apartment Owner,
Khaw Wai Kin

Requesting for Invoice





2nd August 2011

Mr. Chairman Kumar,

I just came from management office and was informed by En Rama that the below requested invoice as per your email that they copies are available upon request is not available for my collection.

Kindly attend to this matter.

Resident Owner,
Khaw Wai Kin


Subject: Fw: Request for photocopy of Invoice





1st July 2011

Dear Mr Chairman Kumar,
Since you want to bring up unrelated issues due to my request for changing rooms to be reopened I shall now pursue this issue as well.

I would like to collect a photocopy of the below mentioned invoice by next week from BE. And from time to time I shall officially ask for invoices as I see deem fit.

Please have it ready for collection.

Yours Sincerely,
Khaw Wai Kin


-------Original Message-------
Dear Mr Chairman Kumar,
Re : Could you also advise if Mr Khaw is allowed to take invoices etc out of the managing agent's office? He knows he may view whatever he needs at the maint/HQ and request in writing for a copy of invoice etc but he doesn't. Instead he discreetly demands such things from the new BE who fortunately did not release original documents or we would be in a lot of trouble with other owners.

Please have a photocopy of invoice for the recent purchase of waste bins for each block of building in Avenue Court with the BE for my collection.

Thank You
Apartment Owner
Khaw Wai Kin


-------Original Message-------
From: waikin
Date: 6/30/2011 10:22:39 AM

Subject: Requesting for Invoice

Dear Mr Chairman Kumar,

Re : Requesting for Invoice

I was considering asking for a invoice as a resident told me that Mdm. Ho(Block A committee member) has complained to him that the recent purchase of waste bins for each Block was paid for with much more than they are worth. This is a very unbecoming accusation from a resident without verifying the matter.

I contemplated asking to see the invoice to make sure that this resident is not making offensively bad mouthing behind a committee member's back who takes her charge of cleaning duties seriously.

Yours Sincerely,
Khaw Wai Kin

Saturday, July 30, 2011

Stupid ME

What crap ?

Date: 6/28/2011 10:23:57 PM

To: waikin
Subject: Re: Re: Avenue Court Apartment, Home Owner's Manual





Hi waikin

I don't mean to be rude but I think you should go for chairman position or at least position another person for chairman position. In view of this I would call for an AGM within the next 4-5 months time and would propose to disolve the existing committee (even though our term is not over)- I am damn serious about this.

I really want you to be our next chairman , please attend the AGM and I would propose your name. I think you can be a better chairman because you have highlighted a lot of issues to us and we believe you can resolve those issues.

Thank you and wish you all the best!!

Kumar
Chairman

-------Original Message-------
From: waikin

Date: 6/29/2011 11:16:16 AM
Subject: Fw: Re: Re: Avenue Court Apartment, Home Owner's Manual

Good Morning to you, Mr Kumar,

Thank you so much for your compliment.

I have no intention whatsoever to get involve or to disturb the duties of JMB. I have no wish to get involve in management as I have chosen to take early retirement from the corporate world. I just want to peacefully use the facilities and to do work from my computer in my study at home.
I understand your problems of management of having to deal with resident who complain about Indonesian girls frying fish. What a stupid banal complaint. This is Malaysia, of course we fry fish and belacan! That resident should be thankful for the free aroma.

This problem or that this has become an issue is because of Mdm Ho and Mr Letchmana. I would appreciate as Chairman that you would remind them of their duties. That is all.

I have only been here for about three years. I mind my business and stay away from gossips or stick my nose into other people's affair.

Mdm Ho was the second person I got to know when I shifted here and I did spend RM50,000 to renovate my unit to have it comfortable.

Many times she had asked me to join JMB as she believed that I can voice out my opinion. She asked to attend AGM but Mr Chairman Kumar, I moved here to re start a new life and to do my work. She had voiced out many complain about JMB before volunteering to joint.

In conversation with her before she told me that the only way to get things done is to get to know committee members. And now she is one, she can tell me in the fact that I am only in charge of cleaning and walked away.

The first time I met our secretary was when I was coming back from the pool. He introduce himself and offered to show me the accounts of management. Why he did that I did not know. And later when he asked me to vote him to be Chairman then only I understand he wanted me to know that he is above board and wanted my support.

Did I ask to see the accounts? No I was not interested.

The first time the issue of accounts was raised when residents was making a big hoo haaa regarding the raised Maintenance Charges right after the AGM at the lobby of Block A. Some asking me not to pay. I understand that it is the right of management to decide and if I have a problem with that, pay first and then raise the matter through proper channels. One cannot decide just not to pay.

Mdm Ho happened to be there. She approached me and told me that someone shouted her name in AGM and so she is now the committee member for Block A.

And she told me that actually there is RM100,000 in fixed deposit and do not let the residents know. And she had just join the committee. That raised my doubt and I asked her why is JMB hiding the money? Why not let residents know that there is money in FD and the purpose behind it? Who proposed this idea of FD and hide it from residents? I asked her to find out if this was the case, it constitute fraud.

I do not simply raise issues every time I see a committee member. When Mdm Ho was in the lift with me and asked me for feedback regarding cleaning and when she had finished then I raise the matter that cafe should be opened up for tender as I am pretty sure that JMB can get a better deal and not have to give two years free rent. She told me she is only in charge of cleaning and turn to walk away before I can finish.

Mr Chairman Kumar, I had to bite my tongue. I had never been verbally rude to any committee member if I don't have to. This makes me question her integrity as a person. She complain so much about JMB and now she is one, she has become what she complain about.

The next morning she wished me good morning and still I bit my tongue and said nothing. I ignored her and go for my swim. Mr Chairman Kumar I am not a hypocrite and pretend to be pleasant.

Regarding Mr Secretary, not only he ignore my request for usage of swimming pool changing rooms but once when I seek clarification regarding former security personnel, he snap at me and said the security company is responsible. That is a very irresponsible answer from a secretary. I raised this issue is because I read in the papers that government is clamping down on illegal security guard. You can verify this with Ms Ivy. I e mailed the article to her.

By the way, Mr Chairman Kumar, I do not buy hard copies of newspapers. I only get my news online. So the cleaner's complain the I threw newspaper to force her to pick it up is like where did that come from.?

I took early retirement and now working to get my business of the ground. Every penny counts, so I do not buy newspaper unless there is something in hard copy that I wanted.

Why do I asked about storerooms? The notice was not clear and I wanted to make sure the management is not trying to rent out our storerooms that we owners are not using. Once BE had clarity that management owns four storerooms at my block and those were the ones for rental, I agreed that it is good management.

Mr Chairman Kumar, if you view objectively the issues that I had raised, I sincerely just want to do my small part as an owner. And from my experienced here I know the resident only complain but do not make the effort to do something to make this place better. Just whining. And they themselves sometimes caused the problems.

Enough said for now.

Mr Chairman Kumar, at least you did volunteer to take on the responsibility and here I am reluctant. And yes so far, the level of maintenance is acceptable with areas for improvement.

Changing room is one of them. I sit in front of my computer all day and the only physical activity is to do laps at the pool. I am a swimmer and the pool is important to me. That was my main consideration when I bought this place at launch.

Mr Chairman Kumar, I sincerely hope that you understand where I am coming from. We have not met and I do not want to make problems, have confrontation, force EGM, AGM. I just want to be able to get on with my life. This is already taken too much of my time and attention.

Mr Chairman Kumar Sir, I am humbly asking you again to seriously consider my request. Do open up the changing room if it is the rightful use of owners. And yes, I can bet that there will be problems. Additional ones for management to deal with. But that is what management is for. To deal with problems.

Have security to clock in there, and cleaners twice a day to clean it. Yes yes yes, it is more work. Let the BE do the work, that is what he is there for. Regarding Mr Rama, he is so far the best BE, he is a responsible person and I hope he will stay here for a long time. At least that is my experience with him.

Mr Chairman Kumar,

I thank you for personally addressing this letter to me and wish that the committee do not view me as an adversary. Take my suggestion with good faith. I sincerely want to be an owner here doing little bits that I can.

I have no wish for you to step down as Chairman or call for a dissolution but I do have to take care of my rights as an owner.

I do wish that facilities are maintain in proper working order.

And I am asking JMB whom we owner entrust the power to look after our needs to at least do a reasonable job. I have friends who visited me and they commented that this place is really clean. The building looks aged but common areas are clean and they were surprised.

With this I end my letter to you for you.

If you need further clarification from me please do not hesitate to e mail me

Your sincerely ,
Khaw Wai Kin

Friday, July 29, 2011

Answer one Last Time





Dear Mr Ho,

My question was and still is -
"Does present JMC has the legal right to maintain Changing Room closed and used it as 'management storeroom' "
A facility that we owners are paying maintenance for.

Yes I agree the decision not the jurisdiction lies with present JMC. JMC can choose to do whatever they want but the jurisdiction lies with proper authority. Namely owners and COB.

Answer my questions one more time and I will get off your back.
  1. Does present JMC has the legal right to maintain owner's facility closed without providing valid documents to proof their excuses?
  2. Do I, as an owner has the legal right to access those documents.
Regards,
Khaw Wai Kin

PS
I assumed that you did not ask Mr Mani Segaran in your last meeting with JMC whether he is the cause of me running all over the place and I have written to him and awaiting his reply.

He is a businessman running the mini mart and his priority is making money. And as he is also committee member I am absolutely certain that he is not there to take care of my rights as an owner.