Thursday, July 21, 2011

Last attempt to resolve issue

-------Original Message-------

----- Original Message -----
To: Name withheld for Mdm Privacy
Sent: Thursday, June 23, 2011 11:23 PM

Subject: Re: SWIMMING POOL'S CHANGING ROOM FACILITY

" However, if time is an essence to you, then you could indicate your acceptance of responsibility of any mishaps or misfortunes that occur due to the opening of the changing room by furnishing us with
1. An official letter signed and witnessed by the Commisioner of Oaths (original)
2. COB sign/stamp acknowledgement of receipt of your letter (original)
3. And the contents of your letter made on a police report attaching COB & COO
Photocopies (copy)
With these copies, we will be glad to assist you by instructing SPM to open the facility immediately after we have informed and given copies of your letters and report to the relevent authorities. This will take approx. 14 days "

The above is part of a letter from Mr Kumar to Mdm (name withheld for privacy).

Mr Chairman Kumar,
The above terms were not mentioned to me nor were my e mail answered regarding this issue, even a police report elicit no answer till Guocoland Sdn Bhd replied.

One resident propose to convert shut down changing rooms (done without permission from owners/COB ), JMC willingly conduct voting exercise on behalf of this resident, offered two years of free rental without opening the cafe proposal for tender.



21st July 2011
Mr Chairman Kumar and JMC,

Re : Documents to verify that changing rooms were legally closed by previous management and maintain closed by present JMB
The above in red is part of your reply to Mdm Name(with held for privacy).

Since JMC's meeting with Guocoland Sdn Bhd and Mr Ho has written that the decision lies with JMC and while residents are required to furnish JMC with official documents pertaining to request for reopening of changing rooms likewise JMC must also furnish me, a resident owner with official documents that the changing rooms were indeed closed with valid substantiated documents from relevant authorities.

Once I have photocopies of these documents I will then wait for the outcome of vote at the upcoming AGM. Otherwise it is deemed that the changing rooms were illegally maintain closed and the motion to table at upcoming AGM that changing rooms to remain close is fraudulent. These are merely excuses and changing rooms are closed due to personal reasons without valid documentation.

You wrote in our previous communication that all Property Managing agents recommend that changing rooms be closed. If you do not have previous recommendations, get a written one from SPM now.
1. An official letter with letter head from SPM stating they are unable to maintain safe and secure usage of changing rooms at Avenue Court with reasons given.
2. Letter of recommendation from COB to previous management that changing rooms be closed and that JMC had prior permission from COB to convert changing rooms into cafe. Otherwise JMC was wasting our money in conducting a voting exercise

Mr. Secretary Letchmana has asserted that hanky panky, rape and molest has happened in the changing rooms.
3. Police reports of all the incidents that had happened there. If they are missing, an official letter with specifics of incidences signed and witnessed by the Commisioner of Oaths (original)

After 9 months of tenure ship present JMC had installed adequate standard and procedure for front of house security entry and exit. Outsiders and gangsters are still coming in despite those measures being made.
4. A letter of confirmation that for the past 9 months JMC has maintain good and adequate security standard and procedure and outsiders though registered at guard house are still making trouble using the swimming pool and other facilities. To include that since needles had been found outside the changing rooms and JMC has taken measures to deter such incidents(specify measures).

Or alternatively ......

Since our e mail correspondence has started and I have highlighted that problems with outsiders using facilities within the premises of Avenue Court were due to front of guard house safety standard and procedures implemented by JMC and not entirely the fault of security contractors(please refer to attached e mail below), reopen the changing rooms.

Since the last few weeks I can see that JMC has put up barriers to prevent bikes from zooming in and out, action has finally been taken. Improvement to safety and security. The side walk that by pass guard house still need to be closed so that pedestrian must also report to guard house. All visitors must be registered with guard house. This will prevent people with ulterior motive from coming in.

I like to propose again that since residents has voted against the proposal to convert changing rooms which had been illegally shut down into cafe, reopen the changing rooms to fulfill its original purpose for which it is designed and approved by relevant authorities. Residents did want want to deal with problems of having outsiders coming in to use cafe and potential drunk people from cafe in the pool.

Changing rooms would therefore be very much less of a problem.

Reopen the changing rooms with improved security measure.
  1. Fix fluorescent lights at the doorway of changing rooms for night use. At the moment it is dark.
  2. Have a flood light installed for the pool area to brighten up the place, it is too dark now, switch off at 9.30pm to let pool users know that it will be closing soon.
  3. Open and close changing rooms as per pool hours
  4. To maintain cleanliness have cleaners check it twice a day, once in the morning and once in the evenings.
  5. Have security guard clock in hourly at changing rooms and a guard to patrol the area frequently which is what I have seen over the last few weeks. This would definitely minimize problems.
  6. Leave the fluorescent lights on outside the changing rooms to prevent illicit activities at that sitting area at night after pool hours.
  7. The entry point barrier for chip card identification should be relocated to guard house as per exit barrier. At the moment it is too far from guard house. The guard house should have a clear view of people entering Avenue Court.
I am of opinion that if JMC is sincerely wanting to properly maintain facilities and willingness to upgrade security measures which had been done of late, the operation of changing rooms will not have the the kind of problems that management had faced previously.

The security guard contractor and guards on duty must be continuoulys reminded of procedure till it becomes a habit with them. At the moment they are still a little loose in implementing what JMC has done of late.

Trusting we will be able to come to this compromise.
Resident Owner,

Below is my previous e mail regarding security standard and procedure
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx



9th July 2011

Mr. Chairman Kumar,

Re: Four teenagers can beat your security system

You can choose to view this as continuous harping or you can view this as a feedback.

I saw four young Malay boys between 14-15 walking in through the sidewalk without having to report to guard house and they were headed towards block A. Thinking they were residents that I have not seen I did not pay much attention.

The next thing I knew I heard loud talking and chattering in the corridor and when I look down through the window they were sitting on the corridor on the 11th floor talking loudly with one of them astride on the wall where he could have fallen to his death. Called the guard house to investigate as I believed they were not residents. About 20 mins later I saw them walking out of Avenue Court. This was about 3pm.

The front of house entry and exit point has sidewalks that invite outsiders to come and go without having to report to guard house, no barriers or security measures for bikes to zoom in and out.

I had been here three years and I have never paid much attention to all these matters until I asked to use changing rooms.

Changing security companies and having cctv does not does not help when rapist and molesters can come and go easily.
Unless there is a lock down and stricter controlling set up and procedure for entry and exit for pedestrian, bikes and vehicles security personnel stationed here will have a hard time doing their duties, chasing after each and every person walking in or running after bikes that zoom in without any barrier.

Entry and exiting premises must be design in such a way that it requires going through the guard house and not guards running all over the place.

The set up and procedures must facilitate that outsiders asking guards for permission to enter and exit and not the other way around.

Regarding the changing rooms. You have made claims that needles were found outside the changing rooms. Did management committee do anything about it?
  1. Did management made a police report?
  2. What has management done to prevent such incidents? This happened a few months ago and management has not put up fluorescent light outside the changing rooms to discourage the usage of that area for illicit activities. People high by shooting drugs are potential rapist and molesters. You can read this in the papers everyday where people are raped by drugs abusers.
If management committee is really concern about safety I suggest that you look into the entry exit set up/procedure to do a lock down. Tighten it up making it difficult for unwanted people to wander in. This might reduce your headache and having to look for new security company all the time.

And not changing rooms ended up taking the blame for rapes and molestations.

Sincerely hope that you might want to look to improve security set up and procedures.

Concerned or Irritating Resident Owner,

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