Showing posts with label deny and confuse. Show all posts
Showing posts with label deny and confuse. Show all posts

Thursday, September 1, 2011

A tactic to delay, deny and confuse





28th August 2011

Mr Chairman Kumar,

RE: A tactic to delay, deny and confuse?

Date: 6/28/2011 2:12:37 PM
Dear Mr Khaw, The JMB is not ignoring you. We constantly remind the office to attend all owners' relevent complaints quickly and effectively.

I accept your statement that JMB is not ignoring my e mails. Your e mail was dated 28 June 2011 and yet your managing agent has not responded to your instructions quickly and effectively. Which means for the last two months SPM has been paid for doing nothing.

As you are the Chairman of JMB, Avenue Court, it is timely to demonstrate to all your subordinates that you are able to do as your have instructed them to do. I.e.attend to owners quickly and effectively.

So lead by example and provide me with all the documents that I have requested for and give answers and clarifications to all my e mails that I have forwarded to you.

As you believe as Chairman that 'all owners' relevent complaints quickly and effectively' therefore I am absolutely certain that you will be able to quickly and effectively provide me with the documents and answers that I have requested for.

It is very fortunate for us owners that as Chairman you believe that owners must be attended to quickly and effectively.

Your action will speak a million words.

Looking to receive all documents and answers within 2 weeks from this e mail as you would have had ample time to prepare.

Owner,